Software Features

Watchdog Software, now in its eighth version, is a simple and effective program that will help keep your unemployment insurance costs down. Here are some of the highlights offered:

Automation

Handle Claims Effectively

Handle claims in-house much more effectively than manual methods and much less costly than spending IT hours trying to design a tool. Watchdog allows you to respond to state claims electronically. Build an unemployment insurance database. Run savings and status reports. Track and audit all state deductions with an automatic “manual-free” method.

Reduce Manpower

Manual record keeping is now obsolete. Drastically reduce your staff time by eliminating manual responding of claims and record keeping. With Watchdog, each claim process is housed in the expandable database and easily retrieved within seconds.

Electronic Forms Database

While online forms may be quick, once you submit the form you have no database record-keeping abilities for tracking the claim. With Watchdog, all forms are pre-formatted and can easily be saved for electronic mailing and communications with the state. Watchdog forms are automatically stored and easily retrievable from a concise database.

Claims Entry

Fast and Easy

Watchdog makes entering claims data fast and easy. It can be done in seconds and eliminates time spent working with spreadsheets.

Do It All On One Simple Screen

Claims data, hearing data, protest data and all audit information can be accessed from one user-friendly screen. You will have the ability to:

  • Track unemployment claims by company, region and individual claim Protest and file appeals and redeterminations while keeping records of activity on each claim
  • Track charges and state deductions on each claim
  • Compare, track and monitor tax rates.

Accepted In Every State

Watchdog’s pre-formatted forms are accepted in every state, eliminating the need to manually complete and mail state forms. Automated claim note fields keep notes on all claims filed and sorted into various HR fields for efficient record keeping and communication with the state.

Auditing Charges

Audit and Track State Charges

The Watchdog program eliminates correspondence and provides employers with the ability to audit and track state charges, providing both administrative and hard dollar savings. You can reduce erroneous charges and ultimately your tax rate with automatic auditing and monitoring of state overcharges made to your SUTA account.

Quick Tracking

With Watchdog’s quick tracking and auditing feature for all unemployment claims and state charges, you no longer have to spend your valuable time manually tracking and balancing claim by claim. Once you receive your Quarterly Charge Statement, simply download it into Watchdog to compare against your charges and credits. Watchdog notifies you of error charges and claims not in the system. It even provides you with the necessary form for requesting credits.

Reports

Detailed Data

Watchdog generates reports showing detailed financial data, termination data, pending claims data, claims due and last date paid. You will have the ability to effectively manage your UI rate and employee turnover, thus becoming proactive in an otherwise cumbersome process.

SSN Number Shading

Watchdog provides an optional Social Security Number shading feature on all reports for safe and secure transmittal of data.

Three-Level Organizational Capability

For companies with multiple regions or operating divisions, Watchdog offers a third level structure. This will make reporting methods and structuring reports more organized. Reports can be sorted by parent, site or division.

Customer Service

User Training and Install Help

Watchdog provides unlimited technical assistance with every program install or upgrade.

Keeping Current

Watchdog’s software is designed and maintained by one of the most technically advanced teams of software programmers and developers in the industry today. We keep current with state changes, new technology and user requests.