Support

Annual Maintenance Plan

In order to receive technical assistance for your Watchdog product you must be using version 8 of the Watchdog software, or subscribed to the Annual Maintenance Plan. If your company falls outside of these requirements, you must purchase an Annual Maintenance Plan in order to receive IT support at this time.

Purchasing the Annual Maintenance Plan will allow us to provide you with the latest software version, and assist with your upgrade.

If you’d like to add additional administrative users to your existing license please contact us directly: services@watchdogsoftware.com or toll free 800-532-9765.

Support Hours

Watchdog support professionals are committed to providing quality and timely assistance. We are available Mon. – Fri. 8:00 a.m. to 6:00 p.m. PST.

Start by submitting an IT Ticket to our Help Desk and we will respond within the same business day. You must be active with the current version and support plan in order to receive technical support.

NEED ASSISTANCE?

Many issues can be solved by checking the Frequently Asked Questions section of this site. If you’re still having trouble with your Watchdog program, complete the form below to open a Help Desk Ticket. One of our support professionals will respond to assist you.

What People Say

“Watchdog has been a great tool in helping us manage our UI costs. Dealing with the economy and the amount of turnover we have in our company, we felt we needed to be more proactive and do all we could to stay informed. The software helps us do that!”

Did You Know

Job creation is essential in keeping your unemployment tax rates down.

News & Updates

We have a great deal of exciting changes in store for all of you. A brand new website, updated software, videos, and more. Read about or vision for 2011 and beyond.

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